Servers might show "It has been XX minutes since we have received data" message with no data being collected

Incident Report for 360 Monitoring

Resolved

This incident has been resolved.

Posted Feb 02, 2026 - 15:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 02, 2026 - 06:46 UTC

Identified

The issue has been identified and a fix is being implemented. As a side effect, server's alerts might not work under servers that still experience "no data" issue.

Posted Jan 30, 2026 - 07:56 UTC

Investigating

We are currently investigating this issue.

Posted Jan 29, 2026 - 08:34 UTC

This incident affected: Monitoring UI and Data collectors.