Servers might show "It has been XX minutes since we have received data" message with no data being collected

Incident Report for 360 Monitoring

Resolved

This incident has been resolved.
Posted Feb 11, 2026 - 08:19 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.
Posted Feb 10, 2026 - 20:04 UTC

Update

We are continuing to work to fix this issue. Websites' data is processing without delays. Servers' data is processing with delays.
Posted Feb 10, 2026 - 11:59 UTC

Identified

The issue has been identified.
Posted Feb 06, 2026 - 17:13 UTC

Investigating

We are currently investigating this issue.
Posted Feb 06, 2026 - 08:02 UTC
This incident affected: Monitoring UI and Data collectors.